At Lunari Everyday Rituals, we take care in preparing and packing every order.
If there is an issue with your order, please contact us so that we can assist.
Due to the nature of our tea products, we are unable to accept returns of products that have been opened or used.
To be eligible for a return, the product must be unused, unopened, and in its original condition and packaging. If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible after receiving your order.
We may request photographs of the product and packaging so that we can assess the issue and assist. Where a refund is approved, it will be processed using the original payment method.
For health, hygiene, and food safety reasons, opened tea products cannot be returned or exchanged due to a change of mind.
If you have any questions or concerns regarding your order, please contact Lunari Everyday Rituals and we will be happy to assist.
Lunari Everyday Rituals